“I was recommended to go to B + W after a number of failed attempts to have an engine fault on my BMW diagnosed by other garages in the area. The AA recommended B+W as they were part of their approved garages scheme for warranty repairs and a local friend backed up that recommendation by confirming that B+W were the only garage that were able to diagnose and repair an engine fault on his Audi A4. Armed with that information I eventually ended up at B+W and I was not disappointed in the outcome. B+W had the right equipment and expertise to diagnose and remedy what was a complex engine fault concerning timing chains and dual mass flywheels that way beyond my understanding. They explained the problems in a very clear down to earth way, advised exactly what the likely timescale and cost for carrying out the work would be and were true to their word. Their charges were extremely competitive, they acted in a very professional way, advising at every stage of the work, how they were progressing identifying any issues or successes. They managed my concerns and expectations extremely well. The work, involving removal of the gear box and engine from the car and replacing the necessary component parts was carried out very efficiently. I was kept fully informed and offered the opportunity to view the progress of the repair work and damaged components of the engine. Every element of the work was itemised and the final cost was very competitive. They even organised extremely cheap car hire for me for the duration of the work. I cannot thank Mark Paul Ann and their team enough for the friendly professional and efficient service they have provided. The car is now running like a new car again!! Many thanks Peter”

“Have several cars in the family and have them all serviced by B & W Motors. All the staff are friendly and very helpful and having experienced the quality of their work I would not hesitate to recommend B & W Motor Company to friends and other family members. I can honestly say I have total trust that when I leave a car in their hands they will never do any work that is not required and I give them a free hand to replace any parts deemed necessary to keep the vehicles in top condition. The cars they have serviced for my family members range from a VW to a BMW and even a Lotus so I think that proves that they can service most vehicles on the roads today and I can add to a high standard and a fair price. Well done B & W Motor Company.”